Got Dank (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, and process personal information when you use our website www.gotdank.co.uk (the “Website”) and when you purchase our products (“Products”). This Policy does not apply to websites not owned or controlled by us.
1. Data Controller
The data controller responsible for your personal data is:
Got Dank
26B High Street, South Norwood, SE25 6HA, UK
Tel: 020 8680 3855
Email: gotdankuk@gmail.com
Website: www.gotdank.co.uk
Instagram: @gotdank_uk
2. Personal Data We Collect
Personal data is any information that identifies or could identify you. This may include:
- Name, date of birth, email address, postal address, and phone number
- Payment and billing information
- Online identifiers (e.g., IP address, device information)
- Usage data such as pages visited on our Website
We only collect personal data that is necessary to provide our services, process orders, or comply with legal obligations.
3. How We Use Your Data
We use personal data for the following purposes:
- To process orders and manage payments.
- To communicate with you regarding your orders, queries, or support requests.
- To improve our Website, Products, and services.
- To comply with legal obligations or protect our legitimate interests.
- To send promotional materials if you have opted in (you can unsubscribe at any time).
Legal basis for processing:
- Consent (GDPR Art. 6(1)(a))
- Contract performance (GDPR Art. 6(1)(b))
- Legal compliance (GDPR Art. 6(1)(c))
- Legitimate interests (GDPR Art. 6(1)(f))
4. Cookies and Tracking
We use cookies to enhance your experience:
- Essential cookies: Required for basic website functions.
- Analytics cookies: Collect anonymous data about website usage.
You can manage or disable cookies via your browser settings. By using our Website, you consent to the use of cookies as described.
5. Log Files
Our system automatically records some data when you visit the Website, including:
- Browser type and version
- Operating system
- Internet service provider
- IP address
- Date and time of access
- Referring website
This information is used to improve Website performance and is not combined with other personal data.
6. Sharing Your Data
We will not sell or rent your personal data. We may share your data with:
- Service providers who support us in providing our Products (e.g., payment processors, delivery companies)
- Authorities if required by law or to protect legal rights
All partners are required to protect your data in accordance with applicable laws.
7. International Transfers
If personal data is transferred outside the UK, we ensure it is adequately protected in line with GDPR requirements.
8. Your Rights
Under UK GDPR, you have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact gotdankuk@gmail.com.
9. Data Retention
We retain personal data only as long as necessary for:
- Fulfilling orders and providing services
- Complying with legal obligations
- Resolving disputes and enforcing agreements
After this, data is securely deleted or anonymized.
10. Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While we strive to keep your data secure, no system is 100% secure online.
11. Third-Party Links
Our Website may contain links to other websites. This Privacy Policy does not cover third-party sites; we are not responsible for their practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal obligations, or business operations. Updated policies will be posted with the effective date.
13. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: gotdankuk@gmail.com
Phone: 020 8680 3855